Effective: April 8, 2025
Our Commitment to You
Normaltown Financial LLC (“NF” or the “Advisor”) is committed to safeguarding the use of personal information of our
Clients (also referred to as “you” and “your”) that we obtain as your Investment Advisor, as described here in our
Privacy Policy (“Policy”).
Our relationship with you is our most important asset. We understand that you have entrusted us with your private
information, and we do everything that we can to maintain that trust. NF (also referred to as “we”, “our” and “us”)
protects the security and confidentiality of the personal information we have and implements controls to ensure that
such information is used for proper business purposes in connection with the management or servicing of our
relationship with you.
NF does not sell your non-public personal information to anyone. Nor do we provide such information to others except
for discrete and reasonable business purposes in connection with the servicing and management of our relationship
with you, as discussed below.
Details of our approach to privacy and how your personal non-public information is collected and used are set forth
in this Policy.
Why you need to know?
Registered Investment Advisors (“RIAs”) must share some of your personal information in the course of servicing
your account. Federal and State laws give you the right to limit some of this sharing and require RIAs to disclose how
we collect, share, and protect your personal information.
What information do we collect from you?
| Driver’s license number | Date of birth |
| Social security or taxpayer identification number | Assets and liabilities |
| Name, address and phone number[s] | Income and expenses |
| E-mail address[es] | Investment activity |
| Account information (including other institutions) | Investment experience and goals |
What Information do we collect from other sources?
| Custody, brokerage and advisory agreements | Account applications and forms |
| Other advisory agreements and legal documents | Investment questionnaires and suitability documents |
| Transactional information with us or others | Other information needed to service account |
How do we protect your information?
To safeguard your personal information from unauthorized access and use we maintain physical, procedural and
electronic security measures. These include such safeguards as secure passwords, encrypted file storage and a
secure office environment. Our technology vendors provide security and access control over personal information
and have policies over the transmission of data. Our associates are trained on their responsibilities to protect Client’s
personal information.
We require third parties that assist in providing our services to you to protect the personal information they receive
from us.
How do we share your information?
An RIA shares Client personal information to effectively implement its services. In the section below, we list some reasons we may share your personal information.
| Basis For Sharing | Do we share? | Can you limit? |
|---|---|---|
| Servicing our Clients We may share non-public personal information with non-affiliated third parties (such as administrators, brokers, custodians, regulators, credit agencies, other financial institutions) as necessary for us to provide agreed upon services to you, consistent with applicable law, including but not limited to: processing transactions; general account maintenance; responding to regulators or legal investigations; and credit reporting. |
Yes | No |
| Marketing Purposes NF does not disclose, and does not intend to disclose, personal information with non-affiliated third parties to offer you services. Certain laws may give us the right to share your personal information with financial institutions where you are a customer and where NF or the client has a formal agreement with the financial institution. We will only share information for purposes of servicing your accounts, not for marketing purposes. |
No | Not Shared |
| Authorized Users Your non-public personal information may be disclosed to you and persons that we believe to be your authorized agent[s] or representative[s]. |
Yes | Yes |
| Information About Former Clients NF does not disclose and does not intend to disclose, non-public personal information to non-affiliated third parties with respect to persons who are no longer our Clients. |
No | Not Shared |
Changes to our Privacy Policy
We will send you a copy of this Policy annually for as long as you maintain an ongoing relationship with us.
Periodically we may revise this Policy and will provide you with a revised Policy if the changes materially alter the previous Privacy Policy. We will not, however, revise our Privacy Policy to permit the sharing of non-public personal
information other than as described in this notice unless we first notify you and provide you with an opportunity to
prevent the information sharing.
Any Questions?
You may ask questions or voice any concerns, as well as obtain a copy of our current Privacy Policy by contacting
us at 956-448-5251.
Opt Out Options and Mobile Information
We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. All categories of personal data mentioned in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
By providing your phone number and opting into our SMS program, you consent to receive text messages from NormalTown Financial. Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any of our messages. For help, reply HELP or contact us directly.